Certificate III in Retail

National ID: SIR30216
State ID: BAA6
Qualification level: Certificate III

Course is available at the following locations

Private
Albany Worklink Inc

Participation – Equity, Work readiness and Traineeships

This course is designed to help you gain knowledge in a diverse range of retail settings including specialty retailers, supermarkets and quick service cafes. It is suited to people that work relatively independent and able to perform such roles as frontline sales assistant, customer service representative and shop assistant.

This course will help you:

  • Work as a team to develop and grow your marketing skills and develop a social media campaign.
  • Work as a team to develop a practical project to establish a pop-up retail environment.
  • Gain knowledge and skills to handling food safely in a retail environment.
  • Understand workplace health and safety in the workplace.

This course also includes career development and advice to help you achieve your goals and ongoing support to help you achieve your goals and ongoing support to help you update or create your resume and apply for a wide range of jobs.

Delivery location - Albany

Course description

Participation – Equity, Work readiness and Traineeships

This course is designed to help you gain knowledge in a diverse range of retail settings including specialty retailers, supermarkets and quick service cafes. It is suited to people that work relatively independent and able to perform such roles as frontline sales assistant, customer service representative and shop assistant.

This course will help you:

  • Work as a team to develop and grow your marketing skills and develop a social media campaign.
  • Work as a team to develop a practical project to establish a pop-up retail environment.
  • Gain knowledge and skills to handling food safely in a retail environment.
  • Understand workplace health and safety in the workplace.

This course also includes career development and advice to help you achieve your goals and ongoing support to help you achieve your goals and ongoing support to help you update or create your resume and apply for a wide range of jobs.

Delivery location - Albany

Campus locations

Course page link
Private
CLB Training and Development Pty Ltd

This qualification covers the skills and knowledge required to work effectively in a retail environment, with a focus on quality customer service, fostering repeat business, enhancing organisation image, and maximising sale opportunities. It includes core principles and practices including stock control and inventory, merchandising, cash handling and security procedures.

Mode of delivery: Face to face

Delivery location: Workplace

Course description

This qualification covers the skills and knowledge required to work effectively in a retail environment, with a focus on quality customer service, fostering repeat business, enhancing organisation image, and maximising sale opportunities. It includes core principles and practices including stock control and inventory, merchandising, cash handling and security procedures.

Mode of delivery: Face to face

Delivery location: Workplace

Campus locations

Course page link
Private
Cartec Training Solutions

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations.

  • Individuals with this qualification can perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.
  • This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants.

Mode of delivery: Classroom, One-on-One, Self-Paced, Funded Traineeship, Online, RPL  

Course description

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations.

  • Individuals with this qualification can perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.
  • This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants.

Mode of delivery: Classroom, One-on-One, Self-Paced, Funded Traineeship, Online, RPL  

Campus locations

Course page link
Private
Dynamic Learning Services Pty Ltd

This qualification is targeted at individuals working in a retail environment in roles such as a Sale Assistant or Customer Service Assistant who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have a good sound knowledge of product and service offerings and possess a range of well-developed skills where discretion and judgement is required when providing customer service. They work with some independence under limited supervision and some individuals at this level may be responsible for supervising other team members and monitoring day-to-day workplace operations. This qualification provides a pathway to work in a diverse range of retail settings and is delivered under a Traineeship.

Mode of delivery: Online Face to face Blended

Course description

This qualification is targeted at individuals working in a retail environment in roles such as a Sale Assistant or Customer Service Assistant who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have a good sound knowledge of product and service offerings and possess a range of well-developed skills where discretion and judgement is required when providing customer service. They work with some independence under limited supervision and some individuals at this level may be responsible for supervising other team members and monitoring day-to-day workplace operations. This qualification provides a pathway to work in a diverse range of retail settings and is delivered under a Traineeship.

Mode of delivery: Online Face to face Blended

Campus locations

Course page link
Private
Flexible Training Solutions Pty Ltd

Certificate III in Retail reflects the role of individuals working in retail operations. They may work in various retail store settings, including supermarkets, department stores, specialty stores, and retail fast food outlets. Individuals at this level work as part of a retail team to build customer relationships, maintain store safety, and communicate effectively to support the team and customer outcomes. They are competent workers within a customer service environment and can effectively sell products and services. They may be able to recommend specialty products within the workplace.

Delivery underpins our philosophy that work is the learning and learning is the work. We deliver a combination of formal training sessions and mentoring. We utilise a mix of on-the-job observation and questioning, and workplace based projects throughout our assessment tasks. Participants are encouraged to challenge their existing knowledge and extend their boundaries whilst they expand their skill base.

To successfully attain the SIR30216 Certificate III in Retail, students are required to complete a total of thirteen (13) units of competency, comprising of eight core units, and five elective units.

Training is delivered fully on-the-job via Traineeships

Course description

Certificate III in Retail reflects the role of individuals working in retail operations. They may work in various retail store settings, including supermarkets, department stores, specialty stores, and retail fast food outlets. Individuals at this level work as part of a retail team to build customer relationships, maintain store safety, and communicate effectively to support the team and customer outcomes. They are competent workers within a customer service environment and can effectively sell products and services. They may be able to recommend specialty products within the workplace.

Delivery underpins our philosophy that work is the learning and learning is the work. We deliver a combination of formal training sessions and mentoring. We utilise a mix of on-the-job observation and questioning, and workplace based projects throughout our assessment tasks. Participants are encouraged to challenge their existing knowledge and extend their boundaries whilst they expand their skill base.

To successfully attain the SIR30216 Certificate III in Retail, students are required to complete a total of thirteen (13) units of competency, comprising of eight core units, and five elective units.

Training is delivered fully on-the-job via Traineeships

Campus locations

Course page link
Private
MEGT Institute

Course description

Campus locations

Course page link
Private
Momentum Consulting (Qld) Pty Ltd

Course description

Campus locations

Course page link
Private
Outback Stores Pty Ltd

Course description

Campus locations

Course page link
Private
REACH for Training

This qualification reflects the role of customer-oriented individuals, who are somewhat independent under limited supervision, maintain daily store operations, and deliver organisational expectations. Some individuals working at this level are responsible for supervising other team members and monitoring workplace operations.

 Learning Outcomes include:

  • Customer Service
  • Communication
  • Maintaining daily store operations
  • Delivering on organizational expectations

This Qualification is directly aligned with Participation, Job Readiness and Youth At Risk Jobs and Skills WA funding.

Contact us today: 1300 361 343

Mode of delivery: Face to Face

Delivery locations: Canning Vale, Mandurah, Rockingham

Course description

This qualification reflects the role of customer-oriented individuals, who are somewhat independent under limited supervision, maintain daily store operations, and deliver organisational expectations. Some individuals working at this level are responsible for supervising other team members and monitoring workplace operations.

 Learning Outcomes include:

  • Customer Service
  • Communication
  • Maintaining daily store operations
  • Delivering on organizational expectations

This Qualification is directly aligned with Participation, Job Readiness and Youth At Risk Jobs and Skills WA funding.

Contact us today: 1300 361 343

Mode of delivery: Face to Face

Delivery locations: Canning Vale, Mandurah, Rockingham

Campus locations

Course page link
Private
Tactical Training Group Pty Ltd

Course description

Campus locations

Course page link
Private
TIME Education and Training

Course description

Campus locations

Course page link
Private
Training Institute Australasia

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Job outcomes from this qualification can include but not limited to Sales Team Leader (Retail), Customer Service Representative, Retail Supervisor, Cashier, Sales Assistant, Team Leader, Retail Assistant, General Sales Assistant, Clothing Sales Assistant, Cosmetic Sales Assistant, Fast Food Sales Assistant, Hardware Sales Assistant. We can match your learning outcomes with the choice of elective units of choice in this qualification.

Training Institute Australasia delivers this qualification for companies wishing to match a nationally accredited course to a staff members’ job role, skills and knowledge in a flexible workplace delivery model. This is undertaken via a User Choice Traineeship pathway on the job at your workplace location.

Mode of Delivery: Face to Face, Blended delivery on the job via a Traineeship pathway.

Course description

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Job outcomes from this qualification can include but not limited to Sales Team Leader (Retail), Customer Service Representative, Retail Supervisor, Cashier, Sales Assistant, Team Leader, Retail Assistant, General Sales Assistant, Clothing Sales Assistant, Cosmetic Sales Assistant, Fast Food Sales Assistant, Hardware Sales Assistant. We can match your learning outcomes with the choice of elective units of choice in this qualification.

Training Institute Australasia delivers this qualification for companies wishing to match a nationally accredited course to a staff members’ job role, skills and knowledge in a flexible workplace delivery model. This is undertaken via a User Choice Traineeship pathway on the job at your workplace location.

Mode of Delivery: Face to Face, Blended delivery on the job via a Traineeship pathway.

Campus locations

Course page link
Private
Tubal Pty Ltd

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

This qualification is suitable for Workplace Traineeships.

Mode of delivery: Online, Face to face and blended delivery on the job via traineeship pathway.

Course description

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

This qualification is suitable for Workplace Traineeships.

Mode of delivery: Online, Face to face and blended delivery on the job via traineeship pathway.

Campus locations

Course page link
Private
Vocational Training Services (VTS)

Vocational Training Services (VTS) is a WA owned and operated training provider servicing Metro and Regional WA with training-staff based in Perth the Kimberley, Pilbara, Midwest and Great Southern.

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement are required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

Vocational Training Services (VTS) is a WA owned and operated training provider servicing Metro and Regional WA with training-staff based in Perth the Kimberley, Pilbara, Midwest and Great Southern.

Individuals with this qualification can perform roles such as sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.

VTS offers the Certificate III in Retail as a traineeship and all the training is delivered in the workplace, VTS will travel to regional locations to deliver training and assessment. Elective units are selected based on the trainee’s job role.

Mode of delivery: Face to face

Delivery locations: Metro and Regional WA

Course description

Vocational Training Services (VTS) is a WA owned and operated training provider servicing Metro and Regional WA with training-staff based in Perth the Kimberley, Pilbara, Midwest and Great Southern.

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement are required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

Vocational Training Services (VTS) is a WA owned and operated training provider servicing Metro and Regional WA with training-staff based in Perth the Kimberley, Pilbara, Midwest and Great Southern.

Individuals with this qualification can perform roles such as sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.

VTS offers the Certificate III in Retail as a traineeship and all the training is delivered in the workplace, VTS will travel to regional locations to deliver training and assessment. Elective units are selected based on the trainee’s job role.

Mode of delivery: Face to face

Delivery locations: Metro and Regional WA

Campus locations

Course page link
Public
Central Regional TAFE

<h3>Launch your career in retail today.</h3>
<p>With a Certificate III in retail learn how to engage with customers, maintain daily store operations, understand merchandising and deliver on organisational expectations. Once qualified you will have the skills to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.</p>

Course description

<h3>Launch your career in retail today.</h3>
<p>With a Certificate III in retail learn how to engage with customers, maintain daily store operations, understand merchandising and deliver on organisational expectations. Once qualified you will have the skills to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.</p>

Campus locations

Course page link