Certificate II in Retail Services

National ID: SIR20216
State ID: BAA0
Qualification level: Certificate II

Course is available at the following locations

Private
Australian College of Training

Course description

Campus locations

Course page link
Private
Cartec Training Solutions

This qualification reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others.

  • This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants.

Mode of delivery: Classroom, One-on-One, Self-Paced, Funded Traineeship, Online, RPL  

Course description

This qualification reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others.

  • This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants.

Mode of delivery: Classroom, One-on-One, Self-Paced, Funded Traineeship, Online, RPL  

Campus locations

Course page link
Private
Industry Skills Training

Your future awaits. Get started today.

This course is designed to provide you with the skills required for working in a range of retail environments.

You will learn about the various aspects of retail and sales environments, including:

  • Using business technology
  • Engaging the customer
  • Developing communication skills
  • Visual merchandising
  • Receiving and handling retail stock + More….

This course is delivered in a classroom & simulated environment.

Delivery Location: 40 Mirrabooka Avenue, Mirrabooka.

Contact us today to find out more: 1300 757 296.

Course description

Your future awaits. Get started today.

This course is designed to provide you with the skills required for working in a range of retail environments.

You will learn about the various aspects of retail and sales environments, including:

  • Using business technology
  • Engaging the customer
  • Developing communication skills
  • Visual merchandising
  • Receiving and handling retail stock + More….

This course is delivered in a classroom & simulated environment.

Delivery Location: 40 Mirrabooka Avenue, Mirrabooka.

Contact us today to find out more: 1300 757 296.

Campus locations

Course page link
Private
Outback Stores Pty Ltd

Course description

Campus locations

Course page link
Private
Skills Strategies International Pty Ltd

Course description

Campus locations

Course page link
Private
Training Institute Australasia

Course description

Campus locations

Course page link
Private
Tubal Pty Ltd

The SIR20216 Certificate II in Retail Services provides the skills and knowledge for participants in job roles such as sales assistant, customer service assistant, checkout operator.  Participants may work with some autonomy or in a team but usually under close supervision.  This qualification is suitable for VET in Schools and Workplace Traineeships.

Mode of delivery: Online, Face to face and blended delivery on the job via traineeship pathway.

Course description

The SIR20216 Certificate II in Retail Services provides the skills and knowledge for participants in job roles such as sales assistant, customer service assistant, checkout operator.  Participants may work with some autonomy or in a team but usually under close supervision.  This qualification is suitable for VET in Schools and Workplace Traineeships.

Mode of delivery: Online, Face to face and blended delivery on the job via traineeship pathway.

Campus locations

Course page link
Private
Vocational Training Services (VTS)

Vocational Training Services (VTS) is a WA owned and operated training provider servicing Metro and Regional WA with training-staff based in Perth the Kimberley, Pilbara, Midwest and Great Southern.

This qualification reflects the role of individuals who are new to the industry or in an entry-level role and work under the supervision of others. The course provides students the basic skills necessary for work.

VTS offers the Certificate II in Retail as a traineeship and all the training is delivered in the workplace, VTS will travel to regional locations to deliver training and assessment. Elective units are selected based on the trainee’s job role.

This qualification is suitable to be delivered as a School-based traineeship.

Mode of delivery: Face to face

Delivery locations: Metro and Regional WA

Course description

Vocational Training Services (VTS) is a WA owned and operated training provider servicing Metro and Regional WA with training-staff based in Perth the Kimberley, Pilbara, Midwest and Great Southern.

This qualification reflects the role of individuals who are new to the industry or in an entry-level role and work under the supervision of others. The course provides students the basic skills necessary for work.

VTS offers the Certificate II in Retail as a traineeship and all the training is delivered in the workplace, VTS will travel to regional locations to deliver training and assessment. Elective units are selected based on the trainee’s job role.

This qualification is suitable to be delivered as a School-based traineeship.

Mode of delivery: Face to face

Delivery locations: Metro and Regional WA

Campus locations

Course page link
Public
Central Regional TAFE

<h3>Would you like to work in the retail sector?</h3>
<p>Gain a competitive advantage with a Certificate II in Retail Services. With this qualification you will learn how to merchandise, market, sell, and control stock. It will equip you with skills in customer service, advising customers, theft minimisation and give you an insight into the global world of sales with online shopping.</p>

Course description

<h3>Would you like to work in the retail sector?</h3>
<p>Gain a competitive advantage with a Certificate II in Retail Services. With this qualification you will learn how to merchandise, market, sell, and control stock. It will equip you with skills in customer service, advising customers, theft minimisation and give you an insight into the global world of sales with online shopping.</p>

Campus locations

Course page link
Public
South Regional TAFE

<p>This qualification reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others. This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.</p>
<p><strong>Study modes and durations differ depending on your local campus. Please check with your local campus for more information.</strong></p>

Course description

<p>This qualification reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others. This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.</p>
<p><strong>Study modes and durations differ depending on your local campus. Please check with your local campus for more information.</strong></p>

Campus locations

Course page link