Certificate II in Tourism

National ID: SIT20116
State ID: AZV4
Qualification level: Certificate II

Course is available at the following locations

Private
Hospitality Group Training (WA) Inc

Course description

Campus locations

Course page link
Private
Sterling Business College

Jobseeker

The travel industry encompasses businesses acting as agents to sell travel, tour and accommodation services, as well as businesses that mainly arrange, assemble, wholesale and retail tours. 

This program provides an overview of the tourism industry and introduces practical administrative skills including safety and security in the workplace, customer service, simple computing tasks and some basic administrative tasks.

Delivery location: Perth

Delivery mode: Face to face

Course description

Jobseeker

The travel industry encompasses businesses acting as agents to sell travel, tour and accommodation services, as well as businesses that mainly arrange, assemble, wholesale and retail tours. 

This program provides an overview of the tourism industry and introduces practical administrative skills including safety and security in the workplace, customer service, simple computing tasks and some basic administrative tasks.

Delivery location: Perth

Delivery mode: Face to face

Campus locations

Course page link
Private
Tubal Pty Ltd

The Certificate II in Tourism provides a pathway to work in many tourism and travel industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, attractions, cultural and heritage sites, and any small tourism business. Work could be undertaken in an office environment where the planning of tourism and travel products and services takes place, in the field where products are delivered, or a combination of both.

Individuals with this qualification have a defined and limited range of Tourism operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks, and work under direct supervision. This qualification is suitable for a Traineeship arrangement.

Mode of delivery: Online, Face to face and blended delivery on the job via traineeship pathway.

Course description

The Certificate II in Tourism provides a pathway to work in many tourism and travel industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, attractions, cultural and heritage sites, and any small tourism business. Work could be undertaken in an office environment where the planning of tourism and travel products and services takes place, in the field where products are delivered, or a combination of both.

Individuals with this qualification have a defined and limited range of Tourism operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks, and work under direct supervision. This qualification is suitable for a Traineeship arrangement.

Mode of delivery: Online, Face to face and blended delivery on the job via traineeship pathway.

Campus locations

Course page link
Public
Central Regional TAFE

<h3>Start your career in tourism here. </h3>
<p>This entry level course will qualify you to work across a number of strong-growth industries such as tourism, business and events.</p>
<p>You will gain the knowledge to undertake routine tasks in using business technology, providing advice on Australian tourism destinations, providing visitor information, and understanding cultural sensitivity. Our highly-experienced team of industry professionals are the best in the business and will give you the tools you need to get ahead.</p>
<p>Upon successful completion you will qualified to become a receptionist in a travel agency, a museum attendant, or office assistant for a tour operator.</p>

Course description

<h3>Start your career in tourism here. </h3>
<p>This entry level course will qualify you to work across a number of strong-growth industries such as tourism, business and events.</p>
<p>You will gain the knowledge to undertake routine tasks in using business technology, providing advice on Australian tourism destinations, providing visitor information, and understanding cultural sensitivity. Our highly-experienced team of industry professionals are the best in the business and will give you the tools you need to get ahead.</p>
<p>Upon successful completion you will qualified to become a receptionist in a travel agency, a museum attendant, or office assistant for a tour operator.</p>

Campus locations

Course page link
Public
North Regional TAFE

<h3>Seeking a career that can take you places? A qualification in the tourism industry could land you employment anywhere in the world!</h3>
<p>The Certificate II in Tourism is an entry-level qualification providing participants with foundation knowledge of the tourism industry. Throughout this course participants will gain basic skills in customer service, best practices for researching tourism information, how the industry works and an overview of its different sectors.</p>
<p>This course provides an entry into the tourism industry and is suitable to undertake as part of a traineeship, either through school or a workplace.</p>
<p>This course is available at other campus locations upon request.</p>

Course description

<h3>Seeking a career that can take you places? A qualification in the tourism industry could land you employment anywhere in the world!</h3>
<p>The Certificate II in Tourism is an entry-level qualification providing participants with foundation knowledge of the tourism industry. Throughout this course participants will gain basic skills in customer service, best practices for researching tourism information, how the industry works and an overview of its different sectors.</p>
<p>This course provides an entry into the tourism industry and is suitable to undertake as part of a traineeship, either through school or a workplace.</p>
<p>This course is available at other campus locations upon request.</p>

Campus locations

Course page link
Public
South Regional TAFE

<p>When you complete this course you will be ready to enter a career working in the tourism and travel industry sectors.<br />
You will have the skills and knowledge to work effectively with a diverse range of employers including tourist attractions, tour operators, tour guiding, companies, event operators, retail travel agencies, wineries, tour wholesalers, visitor information centres, natural, cultural and heritage sites, caravan park operations and a wide range of small tourism businesses.<br />
This course includes practical activities and hands on experience with possible excursions to local tourism sites and working on projects alongside the local tourism industry.</p>
<p><strong>Study modes and durations differ depending on your local campus. Please check with your local campus for more information.</strong></p>

Course description

<p>When you complete this course you will be ready to enter a career working in the tourism and travel industry sectors.<br />
You will have the skills and knowledge to work effectively with a diverse range of employers including tourist attractions, tour operators, tour guiding, companies, event operators, retail travel agencies, wineries, tour wholesalers, visitor information centres, natural, cultural and heritage sites, caravan park operations and a wide range of small tourism businesses.<br />
This course includes practical activities and hands on experience with possible excursions to local tourism sites and working on projects alongside the local tourism industry.</p>
<p><strong>Study modes and durations differ depending on your local campus. Please check with your local campus for more information.</strong></p>

Campus locations

Course page link