Business Ready Skill Set

National ID: AE378
State ID: AE378
Qualification level: Skill set

Course is available at the following locations

Private
Skill Hire WA

Delivered through PIT funding. This will provide the foundation skills to prepare participants for safe working practices and assist in the participant meeting the requirements of future employers.

The Business Ready Skill Set is designed to build foundation skills for individuals to commence a pathway into a career in a business centric environment. Whether it is in the form of administration, customer service or support in a business capacity, this Skill Set will create the understanding of how to service customers and adapt to a variety of administrative contexts.

Program is delivered online via scheduled zoom sessions. Program is delivered over 5 weeks for 4 days.  One of which is a self-study day, where there will be no zoom classes. Set intake dates apply.

Units delivered:

  • Deliver a service to customers (BSBCUS201)
  • Produce a digital text documents (BSBITU211)
  • Contribute to health and safety of self and others (BSBWHS201)
  • Use business technology (BSBWOR204)

Skill Hire deliver training to students to help kick start their career or diversify their skill sets for a new industry and bridge the gap between participant and employer expectations.

Delivery mode: Online

Course description

Delivered through PIT funding. This will provide the foundation skills to prepare participants for safe working practices and assist in the participant meeting the requirements of future employers.

The Business Ready Skill Set is designed to build foundation skills for individuals to commence a pathway into a career in a business centric environment. Whether it is in the form of administration, customer service or support in a business capacity, this Skill Set will create the understanding of how to service customers and adapt to a variety of administrative contexts.

Program is delivered online via scheduled zoom sessions. Program is delivered over 5 weeks for 4 days.  One of which is a self-study day, where there will be no zoom classes. Set intake dates apply.

Units delivered:

  • Deliver a service to customers (BSBCUS201)
  • Produce a digital text documents (BSBITU211)
  • Contribute to health and safety of self and others (BSBWHS201)
  • Use business technology (BSBWOR204)

Skill Hire deliver training to students to help kick start their career or diversify their skill sets for a new industry and bridge the gap between participant and employer expectations.

Delivery mode: Online

Campus locations

Course page link
Public
Central Regional TAFE

<h3>Every office will want an employee with these skills.</h3>
<p>The Business Ready skill set will give you the skills and knowledge required to deliver all aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You'll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise electronic information and data.</p>

Course description

<h3>Every office will want an employee with these skills.</h3>
<p>The Business Ready skill set will give you the skills and knowledge required to deliver all aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You'll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise electronic information and data.</p>

Campus locations

Course page link
Public
North Metropolitan TAFE

<h3>Almost every business has an office — and there's no shortage of job opportunities here</h3>
<p>From administration work through to customer service, using business technology, dealing with accounts and finances through to digital marketing — you just need to be skills ready.</p>
<p>The Business Ready Skill Set will give you basic skills and knowledge required to deliver aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You'll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise electronic information and data.</p>

Course description

<h3>Almost every business has an office — and there's no shortage of job opportunities here</h3>
<p>From administration work through to customer service, using business technology, dealing with accounts and finances through to digital marketing — you just need to be skills ready.</p>
<p>The Business Ready Skill Set will give you basic skills and knowledge required to deliver aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You'll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise electronic information and data.</p>

Campus locations

Course page link
Public
North Regional TAFE

<h4>Be business ready!</h4>
<p>Almost every business has an office — and there's no shortage of job opportunities here! From administration work through to customer service, using business technology, dealing with accounts and finances through to digital marketing — you just need to be skills ready!</p>
<p>The <em>Business Ready</em> skill set will give you the skills and knowledge required to deliver all aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You'll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise electronic information and data.</p>

Course description

<h4>Be business ready!</h4>
<p>Almost every business has an office — and there's no shortage of job opportunities here! From administration work through to customer service, using business technology, dealing with accounts and finances through to digital marketing — you just need to be skills ready!</p>
<p>The <em>Business Ready</em> skill set will give you the skills and knowledge required to deliver all aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You'll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise electronic information and data.</p>

Campus locations

Course page link
Public
South Metropolitan TAFE

<h3>Get ready for a career in Business! </h3>
<p>This skill set is the perfect introduction to office administration, clerical work and reception work.</p>
<p>You will learn to all aspects of customer service and management, organisation of daily work tasks, how to produce professional documents using relevant business technology and how to work effectively with colleagues in an office environment.  </p>
<h4>Gain these skills: </h4>
<ul>
<li>Deliver a service to customers </li>
<li>Produce digital text documents </li>
<li>Organise and complete daily work activities </li>
<li>Use business technology </li>
<li>Contribute to health and safety of self and others </li>
</ul>
<h4>Fees:</h4>
<p><span><span><span><span><span><span><span>Please note if you are not eligible for fee free training, the following fees apply.</span></span></span></span></span></span></span></p>
<ul>
<li><span><span><span><span><span><span><span>Tuition fees: $353.55 or free for concession</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Resource fees: $126.75</span></span></span></span></span></span></span></li>
</ul>
<h4>Next course dates</h4>
<p>This course has varied durations and days on-campus.</p>
<p><strong>Armadale</strong>    </p>
<ul>
<li>9 August</li>
<li>25 October</li>
</ul>
<p><strong>Murdoch  </strong>  </p>
<ul>
<li>9 August</li>
<li>25 October</li>
</ul>
<p><strong>Mandurah</strong></p>
<ul>
<li>9 August</li>
<li>25 October</li>
</ul>
<p><strong>Rockingham</strong>    </p>
<ul>
<li>9 August</li>
<li>25 October</li>
</ul>
<h4>Help using our online application:</h4>
<p>You will need to have the <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="d3cc2ea9-90f7-46cb-a70d-5144e4942af0" href="/finalise-enrolment/evidence-requirements" target="_blank" rel="noreferrer" title="Evidence requirements">evidence requirements<span class="sr-only">(opens in a new tab)</span> <i class="fas fa-external-link-alt" aria-hidden="true"></i> </a> and relevant documents ready to upload with your application. See our <a data-entity-substitution="media" data-entity-type="media" data-entity-uuid="e37aa519-03e1-45af-9697-9d6fbdf1ef46" href="https://www.southmetrotafe.wa.edu.au/sites/default/files/2020-12/Direct…; rel="noopener noreferrer" target="_blank" title="Direct Application Student Guide">guide for applying using our online system (1 MB) <span class="sr-only">(PDF document - opens in a new tab)</span><i class="far fa-file-pdf" aria-hidden="true"></i> <i class="fas fa-external-link-alt" aria-hidden="true"></i></a>.   </p>
<p>   </p>
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<p> This course can help you get ready for your first job, or re-skill quickly for jobs that are available as WA's economy recovers. This course is free for 15 to 24 year olds; or those who are receiving JobSeeker, JobKeeper, Youth Allowance, AUSTUDY or ABSTUDY payments; or concession cardholders. If you’re not eligible, you can pay the course fee to gain these skills and become highly employable. See the full eligibility list in the important information tab below. <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="8040cfcc-328d-4e0e-8efc-d4a8930d16f9" href="/courses/skills-ready" title="Skills Ready">Find out more about the initiative</a>. </p>

Course description

<h3>Get ready for a career in Business! </h3>
<p>This skill set is the perfect introduction to office administration, clerical work and reception work.</p>
<p>You will learn to all aspects of customer service and management, organisation of daily work tasks, how to produce professional documents using relevant business technology and how to work effectively with colleagues in an office environment.  </p>
<h4>Gain these skills: </h4>
<ul>
<li>Deliver a service to customers </li>
<li>Produce digital text documents </li>
<li>Organise and complete daily work activities </li>
<li>Use business technology </li>
<li>Contribute to health and safety of self and others </li>
</ul>
<h4>Fees:</h4>
<p><span><span><span><span><span><span><span>Please note if you are not eligible for fee free training, the following fees apply.</span></span></span></span></span></span></span></p>
<ul>
<li><span><span><span><span><span><span><span>Tuition fees: $353.55 or free for concession</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Resource fees: $126.75</span></span></span></span></span></span></span></li>
</ul>
<h4>Next course dates</h4>
<p>This course has varied durations and days on-campus.</p>
<p><strong>Armadale</strong>    </p>
<ul>
<li>9 August</li>
<li>25 October</li>
</ul>
<p><strong>Murdoch  </strong>  </p>
<ul>
<li>9 August</li>
<li>25 October</li>
</ul>
<p><strong>Mandurah</strong></p>
<ul>
<li>9 August</li>
<li>25 October</li>
</ul>
<p><strong>Rockingham</strong>    </p>
<ul>
<li>9 August</li>
<li>25 October</li>
</ul>
<h4>Help using our online application:</h4>
<p>You will need to have the <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="d3cc2ea9-90f7-46cb-a70d-5144e4942af0" href="/finalise-enrolment/evidence-requirements" target="_blank" rel="noreferrer" title="Evidence requirements">evidence requirements<span class="sr-only">(opens in a new tab)</span> <i class="fas fa-external-link-alt" aria-hidden="true"></i> </a> and relevant documents ready to upload with your application. See our <a data-entity-substitution="media" data-entity-type="media" data-entity-uuid="e37aa519-03e1-45af-9697-9d6fbdf1ef46" href="https://www.southmetrotafe.wa.edu.au/sites/default/files/2020-12/Direct…; rel="noopener noreferrer" target="_blank" title="Direct Application Student Guide">guide for applying using our online system (1 MB) <span class="sr-only">(PDF document - opens in a new tab)</span><i class="far fa-file-pdf" aria-hidden="true"></i> <i class="fas fa-external-link-alt" aria-hidden="true"></i></a>.   </p>
<p>   </p>
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<p> This course can help you get ready for your first job, or re-skill quickly for jobs that are available as WA's economy recovers. This course is free for 15 to 24 year olds; or those who are receiving JobSeeker, JobKeeper, Youth Allowance, AUSTUDY or ABSTUDY payments; or concession cardholders. If you’re not eligible, you can pay the course fee to gain these skills and become highly employable. See the full eligibility list in the important information tab below. <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="8040cfcc-328d-4e0e-8efc-d4a8930d16f9" href="/courses/skills-ready" title="Skills Ready">Find out more about the initiative</a>. </p>

Campus locations

Course page link
Public
South Regional TAFE

<h3>Description</h3>
<p>The Business Ready skill set will give you the skills and knowledge required to deliver all aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You’ll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise<br />
electronic information and data.</p>
<h4>Certification</h4>
<p>On successful completion of this course, students will receive a statement of attainment for the following units</p>
<p>BSBCUS201 Deliver a service to customers<br />
BSBITU211 Produce digital text documents<br />
BSBWHS201 Contribute to health and safety of others<br />
BSBWOR202 Organise and complete daily work activities<br />
BSBWOR204 Use business technology</p>
<p>This course will be offered at these campuses: Bunbury, Margaret River</p>
<p>Margaret River dates are: 9am 2nd February (for 3 weeks) Tuesdays and Wednesdays</p>
<p>If a campus offering this course is not featured in the menu list below or doesn’t have dates, it means they don’t have dates set right now but they are being planned. You can keep checking this page or use the enquiry form to register your interest.</p>

Course description

<h3>Description</h3>
<p>The Business Ready skill set will give you the skills and knowledge required to deliver all aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You’ll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise<br />
electronic information and data.</p>
<h4>Certification</h4>
<p>On successful completion of this course, students will receive a statement of attainment for the following units</p>
<p>BSBCUS201 Deliver a service to customers<br />
BSBITU211 Produce digital text documents<br />
BSBWHS201 Contribute to health and safety of others<br />
BSBWOR202 Organise and complete daily work activities<br />
BSBWOR204 Use business technology</p>
<p>This course will be offered at these campuses: Bunbury, Margaret River</p>
<p>Margaret River dates are: 9am 2nd February (for 3 weeks) Tuesdays and Wednesdays</p>
<p>If a campus offering this course is not featured in the menu list below or doesn’t have dates, it means they don’t have dates set right now but they are being planned. You can keep checking this page or use the enquiry form to register your interest.</p>

Campus locations

Course page link